FAQ

SHIPPING

  • When will my order ship?

All orders are processed within 2-5 business days.


  • Can I change my address?

If your order has not been shipped yet, you may contact us at pinelimeslimes@gmail.com with your correct address.


  • Do you ship internationally?

We currently ship to Australia and New Zealand.


REFUNDS 

  • Can I refund/exchange my order?

Unfortunately, we do not accept refunds or exchanges due to the handmade nature of slime.